Privacy Policy
Last Updated
08/01/2025
1. Introduction
Welcome to Villa L ("we", "our", "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.villalhotel.com] and use our services.
By accessing or using our website, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
A. Personal Information
Full Name
Email Address
Phone Number
Billing/Payment Information
Government-issued ID (if required for booking)
Reservation Details (dates, room type, preferences)
B. Non-Personal Information
IP Address
Browser Type
Device Information
Usage Data (pages visited, time spent)
C. Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience and analyze site usage.
3. How We Use Your Information
We may use your information to:
Process reservations and payments
Send booking confirmations and updates
Respond to customer service inquiries
Personalize user experience
Improve our website and services
Comply with legal obligations
4. Sharing Your Information
We do not sell your personal information. However, we may share information with:
Service Providers: such as payment processors, booking engines, and email marketing tools
Legal Authorities: when required by law or in response to legal processes
Business Transfers: in case of a merger, sale, or acquisition
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data. However, no method of transmission over the Internet is 100% secure.
6. Data Retention
We retain your information only as long as necessary for the purposes outlined in this policy or as required by law.
7. Your Rights and Choices
Depending on your jurisdiction, you may have the right to:
Access or request a copy of your data
Request correction or deletion
Object to processing
Withdraw consent
Lodge a complaint with a data protection authority
To exercise your rights, contact us at privacy@villalhotel.com.
8. Children’s Privacy
Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from children.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. International Data Transfers
If you are visiting from outside [Your Country], please note that your information may be transferred to and processed in countries with different data protection laws.
11. Changes to This Privacy Policy
We may update this policy periodically. We encourage you to review it regularly. Changes are effective immediately upon posting on this page.
12. Contact Us
If you have any questions or concerns, please contact us at:
Villa Lume
Strada di Monteluce 88,
53037 San Gimignano (SI), Tuscany, Italy
Phone: +39 0577 123456
Email: privacy@villalhotel.com
Website: www.villalhotel.com